Beta Tester for Virtual Services Wanted

Balance InStyle, Ottawa’s leading Concierge Company is about to launch a new virtual service in the Spring of 2015 called Balance.

This new line was created by an entrepreneur for entrepreneurs. We know what it takes to start a business and grow a business. We further understand that life happens and mundane tasks have a way of stunting our growth and taking up precious hours that we can’t get back.

So, we’ve designed a new service to make life easier and give you back the one thing we all lack … TIME.

As we get ready to launch this new service we are interested in beta testing the platform, the services as well as the infrastructure to ensure that we are delivering the same consistent flawless service that we are known for.

Here’s how it will work. Once we identify 3 individuals that fit our demographic, we will reach out immediately to learn more about what your needs are, and assign you your own VPA. (Virtual Personal Assistant)

You will have access to your VPA for up to 10 tasks. Each task is worth 15 minutes. You can dictate how many tasks you’d like us to use for a specific request. 

Our VPA’s can help with everything and anything that does not require a physical presence & can be executed using a computer. This service is exclusively virtual, so we do not pick up, drop off, run errands or perform in-person physical tasks. However, our Concierge Company Balance InStyle can provide those services as you require at a rate of $65/hour.

Why Would Someone Hire a Virtual Personal Assistant?

Price is 50% less than an employee

No need to cover holidays, sick days and leave of absences

Outsource small tasks to focus on big stuff

Scale your workforce at anytime

Complete your projects faster

• • 
    
  Ideal Beta Testers

• Is an entrepreneur or busy professional who doesn’t currently have a personal assistant, but could use one because they feel overwhelmed with their current workload. They haven’t hired someone because they can’t afford a full-time salary.
• They know they could really “move the needle” if they were able to focus on the things that they themselves are really good at doing instead of all the things that they find themselves doing because it needs to get done.
• Catch themselves constantly saying – I wish there was more hours in the day.
• Wish that they could click their heels 3 times and make their never-ending to-do list just go away.

What we ask for in return

Feedback is essential to running a business. It tells you what’s working and what’s not. It provides you with fresh ideas on ways to improve your business.  We ask that you review our services within a 24 hours of using up your tasks. 

Include the "Why"

The best reviews not only include whether or not you found the service useful but also to explain why.

Be Specific

Your review should focus on specific features of the service and your experience using it. What you loved, and what you would have like to see differently.

Written reviews must be at least twenty words, and are limited to five thousand words. The ideal length is seventy-five thru five-hundred words per review.

Price Point

We will identify with you the membership tiers available and ask you rate them in terms of overall value.

Be Sincere

We welcome your honest opinion about our services, positive or negative. We believe all opinions and helpful information can help our team succeed in serving our clients at the highest level.

If you are interested in being one of three beta testers for our new Balance line, please email us at info@balanceinstyle.com and tell us a little bit about yourself and why you think you would be an ideal candidate to test our services. We will be selecting our 3 users on Feb 2nd, 2015. Good Luck! If you want to learn more about the program and what we are all about check us out on Social Media.

Balance InStyle is Hiring!

Balance InStyle is growing and we are looking for some amazing talent!

If you have a background as a personal assistant or executive assistant, or you have your own Virtual Assistant business, we want to hear from you!

You will be working as a Virtual Personal Assistant, using your experience and skills to complete a wide variety of administrative tasks, such as schedule management, research, data entry, document editing and general thinking outside the box and on your feet.

Qualified applicants will possess excellent people skills as well as the ability to work independently within a fast-paced environment. 

Please Note: If you do not enjoy serving people at the highest level and are not able to commit at least 20-40 hours a week then please do not apply.

Understanding clients needs, building long termed valued relationships and valuing client confidentially is the standard at Balance InStyle. Our core belief is that time should be on our clients side allowing them to do what they do best. We take care of their to-do's so they can focus on their LOVE to's

CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA

Ideal Experience

• Excellence Time management Skills - There is a ton of work to do and it needs to be done on-time;

• Excellent organizational skills;

• Excellent oral and written communication skills; articulate and well spoken; our reputation rest on your ability to communicate effectively;

• Dynamic, high energy and ability to self motivate while working remotely;

• Self-confidence and professionally poised;

• Proactive; able to predict possible issues and execute immediate solutions;

• Ability to work well under pressure in a fast-paced environment;

• Detail oriented, ability to multi-task, prioritize and execute multiple concurrent activities; 

• Flexible and capable of working at least 20+ a week;

• Life long learner - you might not have all the answers but we can help and mentor you along the way; 

• Respect for others' intellectual property (no plagiarism or software piracy)

• Maintains a professional demeanour;

• Flexible and adaptable to change;

• A “do whatever it takes mentality”;

• Strong computer and internet skills

Critical Competencies for Success

• Sign Confidentially Agreement - What happens @Balance InStyle STAYS there!

• Clean Police record;

• Action Orientation;

• Highest level of discretion and trustworthiness - This is KEY!;

• Excellent communication skills (both written and oral);

• Creative;

• Client Focused;

• Highly collaborative;

• Problem solver;

• Attentive to detail;

• Priority Setting;

• Self Starter, requires little direction can innovate and think on their feet.

Personal Characteristics

• This is a no ego role. Our number one mandate is to serve our clients. Must be passionate about serving others.

• Has superior communication skills and who can present their ideas in a clear, concise manner; 

• Unquestioned integrity and values that the organization can trust without reservation;

• Consensus builder with strong persuasion skills;

• A highly motivated team player who contributes to an atmosphere in which people work together, enthusiastically and effectively, to produce results;

• A good listener with a strong sense of self;

• Self-confident with a service orientation;

• Must be flexible with the ability to change, adapt and grow – patience and diplomacy skills are critical to success;

• Exhibits passion for the mission of the company – To serve our clients at the highest level no matter how menial the task is.

Tools and Tech

•  Google Suite: Gmail, Calendar, Chrome, Drive, Plus, Hangouts, Voice;
•  Microsoft Suite: Excel, Word, PowerPoint, Outlook;
•  Online productivity tools: LastPass, Time Tracking, Freshbooks; 
•  Personal computer;
•  High-speed Internet connection;
•  Personal telephone

If this sounds like you or someone you know we would LOVE to hear from you.

Please send your resume with a cover letter outlining why you think you would make a GREAT VPA. If successful, must be available for 1 week mandatory training at InStyle HQ. 

Are you interested in becoming a preferred partner of Balance InStyle?

Balance InStyle is a local Concierge company operating in Ottawa since 2006. As we continue to grow, so does our need to find honest, reliable ethical trades.

Our database of suppliers and service providers is second to none.  To become a preferred partner of Balance InStyle, there are a few hoops you must jump through…

Our clients rely on the promises we make. By association, Balance InStyle’s preferred vendors are an extension of our company, and as such are similarly bound by those same promises. In view of this, our preferred vendors must adhere to strict performance standards.

Balance InStyle is strict in regards to compliance; many who apply for preferred partner status simply do not make the cut. However, if you strive for consistent excellence in your field, have the ability to handle added capacity, and are dedicated to personal service and attention, you may be interested in becoming a preferred partner of ours. 

THE ADVANTAGES ARE CLEAR

Increased volume in customers by our referrals;
Direct positioning from our marketing efforts;
Special features in weekly and quarterly email newsletters and option to offer discounts or  highlight upcoming events;
We take care of the networking and marketing that you just don’t have time for.

WHO WE ARE

Balance InStyle has a wealth of experience in lifestyle management.  We are Ottawa’s First Premier Personal/Corporate Concierge Company. We are select, discreet, unfailingly earnest in our efforts, and dedicated to our mission statement. We are the perfect butlers: unobtrusive, highly capable with impeccable manners and background. Discreet, efficient, and invisible because the last thing our clients need is another intrusion.

WHAT WE DO

Most folks just want serenity, happiness, peace—an absence of irritation, and occasionally—access to a great meal or night out on the town. Life, well lived, demands Balance, rhythm and equilibrium.  At Balance InStyle, it is our goal to advance this principal. Balance InStyle recognizes that busy people benefit when time accrues to the personal side of the ledger.

HOW WE DO IT

Balance InStyle provides a wide range of services that improve, affect and enhance the quality of client’s lives. There are no limits—so long as it is legal, moral and ethical—if you can imagine it, you can consider it done!

Balance InStyle’s list of services is infinite.  Our resources are limitless. We will deploy a virtual army of diligent—outstanding staff, or, when appropriate, enlist a strategic partner to accomplish the task.  Our global database of suppliers and service providers is unparalleled. Vendors applying to be InStyle approved undergo a rigorous review and selection process. 

Our InStyle approved partners must comply with strict performance standards. Partners include industry icons as well as innovative newcomers—the common denominator a single characteristic: excellence in their field. This is the defining difference:  Balance InStyle’s absolute insistence on quality.

                                               

We would like to refer your business to our clients. We would like to be able to call upon you at a moment’s notice and secure a reservation, book a car, hire a plumber, find an outstanding cleaning company, plan a romantic evening on a dime with private massage therapists, filled hotel suites with hundreds of flowers. We would like to refer our elite clients celebrating milestone events to your establishment. We would also like to work closely with you to learn about “what is happening” in our great city and let our clients know about it!

If you are interested in being a part of our InStyle approved network, please email us info@balanceinstyle.com we'd love to learn about you! If you would like to learn more about us - you can visit our website www.balanceinstyle.com or find us on social media - Facebook, Twitter or Linked In