Friday, April 10, 2015

Here we GROW again!

Balance InStyle is growing and we are looking for some amazing talent to join our growing team.  Balance InStyle has been the leading Concierge company in Ottawa since 2007. 


This business was created by an entrepreneur for entrepreneurs. We know what it takes to start a business and grow a business. We further understand that life happens and mundane tasks have a way of stunting our growth and taking up precious hours that we can’t get back.  We’ve designed a service to make life easier and give you back the one thing our clients all lack … TIME
Qualified applicants will possess excellent people skills as well as the ability to work independently within a fast-paced environment. 

Please Note: If you do not enjoy serving people at the highest level and are not able to commit at least 20-40 hours a week then please do not apply. Also, before you shoot off that resume, please review the following to make sure this is you:

You must understand confidentiality. We are a sounding board for our clients. Like in Las Vegas what happens with our clients, stays in the vault. NO EXCEPTIONS!

Understanding clients needs, building long termed valued relationships and valuing client confidentially is the standard at Balance InStyle. Our core belief is that time should be on our clients side allowing them to do what they do best. We take care of their to-do's so they can focus on their LOVE to's

CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA - VIRTUAL PERSONAL ASSISTANT 

Ideal Experience

• Excellence Time management Skills - There is a ton of work to do and it needs to be done on-time;
• Excellent organizational skills;
• Excellent oral and written communication skills; articulate and well spoken; our reputation rest on your ability to communicate effectively;
• Dynamic, high energy and ability to self motivate while working remotely;
• Self-confidence and professionally poised;
• Proactive; able to predict possible issues and execute immediate solutions;
• Ability to work well under pressure in a fast-paced environment;
• Detail oriented, ability to multi-task, prioritize and execute multiple concurrent activities; 
• Flexible and capable of working at least 20+ a week;
• Life long learner - you might not have all the answers but we can help and mentor you along the way; 
• Respect for others' intellectual property (no plagiarism or software piracy)
• Maintains a professional demeanour;
• Flexible and adaptable to change;
• A “do whatever it takes mentality”;
• Strong computer and internet skills

Critical Competencies for Success


• Sign Confidentially Agreement - What happens @Balance InStyle STAYS there!
• Clean Police record;
• Action Orientation;
• Highest level of discretion and trustworthiness - This is KEY!;
• Excellent communication skills (both written and oral);
• Creative;
• Client Focused;
• Highly collaborative;
• Problem solver;
• Attentive to detail;
• Priority Setting;
• Self Starter, requires little direction can innovate and think on their feet.

Personal Characteristics


• This is a no ego role. Our #1 mandate is to serve our clients. Must be passionate about serving others.

• Has superior communication skills and who can present their ideas in a clear, concise manner; 
• Unquestioned integrity and values that the organization can trust without reservation;
• Consensus builder with strong persuasion skills;
• A highly motivated team player who contributes to an atmosphere in which people work together, enthusiastically and effectively, to produce results;
• A good listener with a strong sense of self;
• Self-confident with a service orientation;
• Must be flexible with the ability to change, adapt and grow – patience and diplomacy skills are critical to success;
• Exhibits passion for the mission of the company – To serve our clients at the highest level no matter how menial the task is.

Tools and Tech


  Google Suite: Gmail, Calendar, Chrome, Drive, Plus, Hangouts, Voice;

   Microsoft Suite: Excel, Word, PowerPoint, Outlook;
  Online productivity tools: LastPass, Time Tracking, Freshbooks; 
 Personal computer;
  High-speed Internet connection;
  Personal telephone
If this sounds like you or someone you know we would LOVE to hear from you.

Please send your resume with a cover letter outlining why you think you would make a GREAT VPA. If successful, must be available for 1 week mandatory training at InStyle HQ. info@balanceinstyle.com



CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA - PERSONAL CONCIERGE

• Excellence Time management Skills - There is a ton of work to do and it needs to be done on-time;

• Excellent organizational skills;
• Excellent oral and written communication skills; articulate and well spoken; our reputation rest on your ability to communicate effectively;
• Always serve at the highest level. That is our primary goal. No matter how big or small the request may be;
• Earn trust. This is imperative. Our clients must be able to trust us with their lives, their security;
• Honour confidentially. What happens on our watch, stays in the vault;
• Communicate and manage expectations. This is the key to any successful relationship;
• Embrace change – the world we live in is fast and furious.
 Be passionate, creative and open minded. There is always a solution to every problem;
• Communicate and manage expectations. This is the key to any successful relationship;
• Lead by example. People are always watching. Give them something worth watching and worth copying;
• Check ego at the door. This is a no ego company;
• We walk, talk and live our brand. Period.

• Must be well put together and presentable. We SELL style and drama we DON'T employ it! When we meet, we need to see how you would meet with our clients and vendors. So yes, we will be checking you out: your clothes, your hair, your makeup, your accessories….all of it. Do your clothes fit properly? No tight clothes, cleavage, etc please. 
• You must have a great sense of humour and be approachable and social.
• Clean police record;
• Must be bondable;
• Must be mobile;
• Must be able to work 20-40 hours per week.

Sound like you? Here are some tips on how to stand out from the rest:Tell us a little about yourself in the email body (but not your life story).  We want to get to a feel for your personality. To apply, please email info@balanceinstyle and write 2015 Employment in the subject of your email; include your resume as an attachment, and your cover letter within the body. Your cover letter should explain why you are the perfect candidate for the position. Be sure to include previous experience and why you are passionate about this industry.


Learn more about Balance InStyle be sure to check out our website. New site to be launched end of April 2015. Don't forget to become a fan of Balance InStyle on Facebook Page. We notice the little things and the enthusiasm.

Please do not call us to check the status of applications. If we feel you are a fit we will be in touch.